AXIOM SERVICE PLANS

At Axiom, we work to accommodate the IT requirements of a diverse client base. We offer two different service plans depending on our clients needs, each with their own level of guidance and assistance provided by Axiom. From a simpler pay-as-you go Cloud Essentials Plan to the fully proactive managed services Cloud Premium Plan, we have an arrangement that works for our clients.

CLOUD PREMIUM PLAN

Axiom’s Cloud Premium Plan is a blanket support plan that allows our clients to cover all their servers, desktops and notebooks under a single support plan for a set monthly fee. Servers are monitored 24×7 for issues, and server maintenance is performed on a monthly basis. Technical support for all systems is fully covered under this plan.

The Cloud Premium Plan also includes all of our managed services such as disaster recovery, third party patch management, spam filtering and more. These value added services are all included in the Cloud Premium Plan at no additional cost.

CLOUD ESSENTIALS PLAN

For those clients who prefer a more a-la-carte approach to their technology needs, we offer the Cloud Essentials Plan. All of the services in the Cloud Premium Plan are also available to our Cloud Essentials Plan clients, offered on a pay-as-you-go basis. The Cloud Essentials Plan includes 24×7 monitoring of servers and monthly server maintenance, but any additional support is provided at our Cloud Essentials Plan hourly rate.

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